Please note: issues related to Bank Feeds are usually resolved within 2 weeks for major banks, however we are dependent on our Bank Feeds provider for all resolutions, and are unable to provide specific dates or estimates. For the smaller institutions it can take months for syncing to be resolved, and occasionally we become unable to sync with a bank ever again.
Duplicate transactions for NAB credit card transactions often occur, and this is not expected to be resolved.
Duplicate transactions often occur, and this is not expected to be resolved.
26/9/2024 - Bank Feeds Provider - resolved
Our Bank Feeds provider experienced an outage that caused all Bank Connections to be dropped. They have now resolved this issue, but you need to take some action to resume syncing.
To get your accounts syncing again, you will need to reconnect them. If you see instructions to do this when you log in to Budget Feeder you can simply follow them. If there are no instructions, please visit https://app.budgetfeeder.com/bank_connections/new , click the green button and follow the instructions.
Please note that after entering your login details, the system may take a long time to continue for some banks, up to a few minutes. This issue is with our Bank Feeds provider, however from what we have seen if you wait a few minutes it will eventually connect.
Once you have reconnected your banks, the system will automatically perform a sync to catch up on any un-synced transactions. This will usually happen within 5 minutes however in some cases may happen the following day during your next scheduled sync run.
Thank you for your patience.
28/8/2024
Adelaide Bank - Unable to Sync
Adelaide Bank is now requiring all customers to enter a code sent by SMS during login. As a result, we are no longer able to support syncing with Adelaide Bank.
15/8/2024
Greater Bank - Resolved
Syncing is now operating normally
2/7/2024
NAB - Resolved
Syncing is now operating normally
17/6/2024
ANZ - Action Required
In case your sync with ANZ fails, please log in to your ANZ online banking portal using a web browser (not app) and acknowledge the popup message. The system will automatically resume syncing the following day.
9/6/2024
Bendigo Bank - Resolved
Syncing is now operating normally
9/6/2024
AMEX
Syncing is now operating normally
5/4/2024
ANZ, Westpac and Bendigo Banks - Resolved
Syncing is now operating normally
The problem that was preventing customers with multiple Westpac profiles from reconnecting has been resolved by our banking feeds provider. Please reconnect by following this link to resume syncing.
In case you are receiving 2FA codes via SMS when you attempt to connect, Budget Feeder will be unable to sync your transactions.
Syncing from ANZ is now operating normally
13/2/2024
The billing portal is now operating normally.
We are currently unable to sync with 28 Degrees and CreditLine cards since 29/9/2023. It is likely that we will not be able to support these cards for the foreseeable future. Customers may consider file based import instead of using Budget Feeder.
Transactions are now syncing normally.
Transactions are now syncing normally.
We are currently unable to sync with AMP. We will provide further updates in due course.
Transactions are now syncing normally.
Transactions are now syncing normally.
Our bank feeds provider has advised that they have deployed a fix for the issue. Please reconnect to resume syncing.
Our bank feeds provider has advised that they have deployed a fix for the issue that was causing the connection to drop for some customers. Please reconnect to resume syncing.
All bank connections - resolved
Our bank feeds provider has resolved the issues causing widespread sync failures. Transactions will sync as usual during your next schedule run.
We are currently unable to sync with this institution. Our bank feeds provider is aware of this, however has not provided an estimated date for resolution.
Transactions are now syncing normally.
We are currently unable to sync with this institution. Our bank feeds provider is aware of this, however has not provided an estimated date for resolution.
Transactions are now syncing normally.
Transactions are now syncing normally.
Sync has been unavailable for over 3 months, and we are no longer able to sync with Coles Mastercard. Customers may wish to consider using File based Import for this bank.
Transactions are now syncing normally.
Transactions are now syncing normally.
We have been advised that all Macquarie Bank accounts require 2FA to login. Budget Feeder is not able to sync accounts requiring 2FA, and we are no longer able to sync with Macquarie Bank. Customers may wish to consider using File based Import for this bank.
Transactions are now syncing normally.
We are currently unable to sync with Woolworths Cards, and we do not anticipate being able to support Woolworths Cards in future.
Transactions are now syncing normally.
Transactions are now syncing normally.
Transactions are now syncing normally.
We are currently unable to sync with Virgin Money and we do not anticipate being able to support Virgin Money in future.
Transactions are now syncing normally.
Our bank feeds provider has advised that they have deployed a fix for the issue that was causing pending authorisation transactions to sync, causing duplicate transactions.
Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.
The issue that was causing occasional mixing up of transaction amounts / descriptions has been resolved.
Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.
Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.
Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.
Transactions are now syncing normally for Bendigo Bank
Transactions are now syncing normally. Please log in to Budget Feeder and follow the instructions to reconnect your bank.
Citibank syncing is unreliable, and we do not anticipate being able to offer a reliable feed for Citibank in the foreseeable future.
UBank syncing is unreliable, and we do not anticipate being able to offer a reliable feed for UBank in the foreseeable future.
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