Please note: issues related to Bank Feeds are usually resolved within 2 weeks for major banks, however we are dependent on our Bank Feeds provider for all resolutions, and are unable to provide specific dates or estimates. For the smaller institutions it can take months for syncing to be resolved, and occasionally we become unable to sync with a bank ever again.

NAB - duplicates - ongoing

Duplicate transactions for NAB credit card transactions often occur, and this is not expected to be resolved.

5/4/2024
ANZ, Westpac and Bendigo Banks - Resolved

Syncing is now operating normally

22/3/2024

Westpac - resolved

The problem that was preventing customers with multiple Westpac profiles from reconnecting has been resolved by our banking feeds provider. Please reconnect by following this link to resume syncing.

In case you are receiving 2FA codes via SMS when you attempt to connect, Budget Feeder will be unable to sync your transactions.

21/3/2024

ANZ - Resolved

Syncing from ANZ is now operating normally

13/2/2024

Billing Portal - resolved

The billing portal is now operating normally.

2/12/2023

28 Degrees and CreditLine Cards

We are currently unable to sync with 28 Degrees and CreditLine cards since 29/9/2023. It is likely that we will not be able to support these cards for the foreseeable future. Customers may consider file based import instead of using Budget Feeder.

20/10/2023

AMEX - resolved

Transactions are now syncing normally.

20/10/2023

St George - resolved

Transactions are now syncing normally.

21/8/2023

AMP

We are currently unable to sync with AMP. We will provide further updates in due course.

21/8/2023

Gem Visa - resolved

Transactions are now syncing normally.

21/8/2023

P&N Bank - resolved

Transactions are now syncing normally.

14/8/2023

28 Degrees and CreditLine Cards - resolved

Our bank feeds provider has advised that they have deployed a fix for the issue. Please reconnect to resume syncing.

8/8/2023

Commonwealth Bank of Australia (CBA) - resolved

Our bank feeds provider has advised that they have deployed a fix for the issue that was causing the connection to drop for some customers. Please reconnect to resume syncing.

22/7/2023

All bank connections - resolved

Our bank feeds provider has resolved the issues causing widespread sync failures. Transactions will sync as usual during your next schedule run.

19/5/2023

QBank

We are currently unable to sync with this institution. Our bank feeds provider is aware of this, however has not provided an estimated date for resolution.

2/5/2023

Bankwest - Resolved

Transactions are now syncing normally.

5/3/2023

Gateway Credit Union

We are currently unable to sync with this institution. Our bank feeds provider is aware of this, however has not provided an estimated date for resolution.

19/1/2023

Bank of Queensland - Resolved

Transactions are now syncing normally.

19/1/2023

American Express - Resolved

Transactions are now syncing normally.

6/12/2022

Coles Mastercard - Unable to sync

Sync has been unavailable for over 3 months, and we are no longer able to sync with Coles Mastercard. Customers may wish to consider using File based Import for this bank.

25/11/2022

NAB - Resolved

Transactions are now syncing normally.

13/10/2022

Bankwest - resolved

Transactions are now syncing normally.

15/9/2022

Macquarie Bank - unable to sync

We have been advised that all Macquarie Bank accounts require 2FA to login. Budget Feeder is not able to sync accounts requiring 2FA, and we are no longer able to sync with Macquarie Bank. Customers may wish to consider using File based Import for this bank.

12/9/2022

ANZ - Duplicates - Resolved

Transactions are now syncing normally.

22/8/2022

Woolworths

We are currently unable to sync with Woolworths Cards, and we do not anticipate being able to support Woolworths Cards in future.

12/8/2022

My State - Resolved

Transactions are now syncing normally.

22/8/2022

Teachers Mutual - Resolved

Transactions are now syncing normally.

22/8/2022

BankFirst - Resolved

Transactions are now syncing normally.

22/8/2022

Virgin Money

We are currently unable to sync with Virgin Money and we do not anticipate being able to support Virgin Money in future.

30/6/2022

Commonwealth Bank of Australia (CBA) - Resolved

Transactions are now syncing normally.

22/4/2022

BankWest - Resolved

Our bank feeds provider has advised that they have deployed a fix for the issue that was causing pending authorisation transactions to sync, causing duplicate transactions.

3/3/2022

Great Southern Bank - Resolved

Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.

15/2/2022

Me Bank - Resolved

The issue that was causing occasional mixing up of transaction amounts / descriptions has been resolved.

10/12/2021

Gem Visa - Resolved

Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.

28 Degrees - Resolved

Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.

Adelaide Bank - Resolved

Transactions are now syncing normally. Please log in to Budget Feeder to reconnect your bank.

8/11/2021

Bendigo - Resolved

Transactions are now syncing normally for Bendigo Bank

Heritage - Resolved

Transactions are now syncing normally. Please log in to Budget Feeder and follow the instructions to reconnect your bank.

28/8/2020

Citibank

Citibank syncing is unreliable, and we do not anticipate being able to offer a reliable feed for Citibank in the foreseeable future.

15/5/2020

UBank

UBank syncing is unreliable, and we do not anticipate being able to offer a reliable feed for UBank in the foreseeable future.